plus de 55.000 commerçants ont respecté la permanence durant la première journée
Summary of the Ministry of Commerce’s Aïd al-Adha Initiatives
On the first day of the Aïd al-Adha celebration, Algeria’s Ministry of Interior Commerce and Market Regulation reported that 55,572 merchants participated in a program aimed at ensuring the uninterrupted supply of essential goods and services. This initiative is critical, especially during religious festivities when demand surges.
The ministry noted that only 30 out of a total of 55,602 merchants failed to comply with the program, reflecting a growing awareness among merchants about the significance of maintaining service continuity during such important occasions. The ministry commended the merchants for their demonstrated responsibility and professionalism, emphasizing their effective contributions to the smooth operation of services during the festivities.
In line with their commitment to quality service, the ministry is actively monitoring merchant activities and addressing citizen complaints to ensure optimal execution of the program. They have reported receiving 11 complaints regarding non-compliance via the "MOURAFIK COM" mobile application, prompting immediate verification actions and legal measures against the violators.
Furthermore, the report highlighted that 11,654 merchant localization operations were recorded through the application, with the rate of complaints remaining below 1% of the total usage on the digital platform. This indicates a high level of engagement and satisfaction among users, validating the effectiveness of the measures implemented by the ministry during the holiday season.
In conclusion, the ministry’s proactive approach not only underscores its dedication to consumer welfare but also the essential role merchants play in ensuring a successful celebration within the community.